• Services
• Reporting & Analytics
• Financial Management
• Municipal Applications
• Payroll & Human Resources
• eGovernment
• Operations Management

Municipal Applications

Property Taxation

The depth and customization capabilities of the tax roll system are unsurpassed! The power of taxation & assessment allows you to define 15 optional data fields and attach an infinite number of owners, assessments, local improvements and districts. Also, tax notice generation and reprint capabilities have never been easier.

• Unlimited Details
• Quickly locate properties
• Balances at a glance
• Tax Levy history
• Pre-authorized payments
• Tax Roll Owners
• Full Transaction History
• Assessment Entry
• Drill back and reprint
• Standard Entry

Download Property Tax Brochure
View Property Tax Demo

Utility Billing

The depth, customization and billing capabilities of the utility billing system mean quick, accurate results.  With tight integration between the General Ledger, Cash Receipts and Taxation you have full control of your customer and financial data.

• Utility Work Order
• Select Ranges
• Work Order Workflow
• Calculate Accounts
• Work Order Tracking
• Print Bills
• Quick Meter Sheet Entry

Download Utility Billing Brochure
View Utility Billing Demo

Cash Receipts

The depth, customization and inquiry capabilities of the cash receipts system mean quick and accurate results. Special features such as “fill” and “transfer” of subledger balances, automatic tax calculations and convenient “quick codes” make entry accurate and efficient. Cash Receipt history is also maintained to the individual receipt level –inquiry and reprint capabilities has never been easier.

• Fill your window
• Full payment history
• Handle all tax situations
• Detailed reporting
• Use “quick codes”
• Full integration
• Quick Meter Sheet Entry

Download Cash Receipts Brochure
View Cash Receipts Demo

Bylaw Suite

The Bylaw Series tightly integrated Business Licensing, Pet Licensing and Cemetery Management modules are designed to assist in typical revenue and management functions of local governments. Use windows-based computing to make efficient work of your maintenance chores. We offer a user interface that flows smoothly and speeds up your data entry tasks!

Download Bylaw Brochure
View Bylaw Demo

Business Licensing

• Links to Accounts Receivable
• Tax Roll Linking
• Timely Processing
• Easy Inquiry
• Flexible Charges

Download Business License Brochure (Canada)
Download Business License Brochure (USA)
View Business License Demo

Pet Licensing

• Links to Accounts Receivable
• Many pets, one owner
• Timely Processing
• Easy Inquiry
• Flexible Charges

Download Pet Licensing Brochure (Canada)
Download Pet Licensing Brochure (USA)

Cemetery

• Track Multiple Cemeteries Lot Status
• Tracking Contact Information

View Cemetery Management Demo

Permitting

Permitting allows you to enter and track a variety of permit types. The system will manage the calculation and collection of permit fees as well as the payment of fees to outside parties. Posted permitting transactions are integrated with the General Ledger and the Receivables and Payables systems as required.

• Track permits and permit transactions
• Obtain detailed reporting
• Integrate with the Receivables and Payables systems
• Track transactions to the source
• Create records “on the fly”

Download Permitting Brochure
View Permitting Demo

Collections Management

Collections Management provides the ability to maintain detailed records of customer contacts, schedule follow-up actions and "Task" items, charge fees easily print out documents commonly requested by the customer, target customers matching certain criteria, and track detailed contact notes for sales purposes.
 
Download Collections Brochure (See Page 2)
View Collections Demo

Gravel Haul

Completes all facets of your gravel haul tracking needs.  A single point of entry updates your inventory with gravel usage, calculates and creates vouchers for your truckers, updates your product costs with both material and trucking fees, and updates your general ledger.

Download Gravel Haul Brochure

Constituent Identification

MultiVue Identification Server is a powerful tool for matching and cleansing citizen information across multiple disparate data sources and provides organizations with the most up-to-date constituent and address information.

Download MultiVue Brochure

GIS Integration

Cohesion GIS Integration enhances your financial data with spatial functionality.  Leverage your GIS data by using intuitive geographic selections rather than queries to display financial information.
Download Cohesion Brochure

Document & Enterprise Content Management

Managing your documents and electronic content is an elaborate process that takes an extraordinary amount of time, effort and ultimately, money.  To illustrate, did you know that the average worker prints 45 pages per day? That 50% of employees' time is wasted searching for paper information? And that 25% of those documents are lost and will never be found?  Advanced Processing & Imaging's (API) document & enterprise content management solutions are adaptable and integrated for local governments and seamlessly integrate with Diamond Municipal Solutions and any other software you are currently using. 

Built-in document security, a feature-rich and user-intuitive interface, disaster recovery advantages and dramatic reduction in paper and printing costs are only a few of the benefits your organization will enjoy from using these solutions. 
The OptiView Document Management Solution "image-enables" any database application with no expensive reprogramming, no cumbersome interfaces, no invasive database tampering, and most importantly, no extra steps or typing by your staff!

It is economically available via a Client/Server on-site structure or as a monthly ASP service. The AgendaMaker Collaboration and Agenda Creation Solution allows efficient collaboration among all employees responsible for agenda content management  and with only a few clicks of the mouse allows your municipality to publish your agendas to Microsoft Word and to a Web Site including all of the agenda's supporting documentation! Learn more about these robust and cost-effective tools by requesting your personalized online demonstration today!

Download OptiView Brochure Download
AgendaMaker Brochure
Request your Personalized Online Presentation