eGovernment
eGovernment
The eGovernment Product Suite consists of a series of modules designed
to give our municipal and utility billing customers full e-Commerce and service
capability on the web. Key elements of the products include real-time link to
your data, rapid deployment with “out of the box†web pages supplied with
the product and a full customization package allowing you to tailor the web site
to your particular needs. Products include:
Business Portal
Unlock your organizations potential and enhance productivity by
providing security-enhanced, immediate access to information from a single
Web-based portal. Built on Microsoft .NET technologies, Business Portal
integrates seamlessly with Great Plains® to deliver applications, information,
and processes to employees, customers and management across your organization.
Take the hassle (and expense) out of common tasks - Timesheets, expense
reports, requisitions, and other tasks can be delivered through the user’s Web
browser, reducing the time it takes to manage these processes and eliminating
related paperwork and data re-entry.
Reduce information support costs - By opening the flow of useful
business information to your employees, you’ll reduce the endless stream of
requests for custom reports and the countless calls for simple business facts.
Free your IT, accounting, and support resources to help drive your business
forward.
MyCommunity- Online Viewer
Allows customers and residents to perform detailed inquiries from
anywhere on their accounts including any number of property taxes, utilities,
bylaw infractions, pet and business licenses and general accounts receivable.
Thanks to the strength of Diamond’s single customer account capability, all of
these accounts can be accessed through one customer login so customers do not
have to remember multiple account numbers. This product also has a “lost dog
owner find†feature and a “business directory†using data you already
maintain in the pet and business license modules.
MyCertificates
Allows lawyers and real estate agents to automatically generate tax
certificates on properties via the web. The system will use real-time data for
the latest information and will write the certificate request and invoice
details back to your “back office†system automatically.
The system will, at your option, even check to see if the agent making
the certificate request has adequate funds in their account to do so.
MyNotification
This module opens the world of paperless utility billing.
MyNotification replaces the paper utility bill with a comprehensive paperless
solution. When bills are generated, MyNotification sends an e-mail reminder with
critical bill information to subscribing customers.
The web site stores bills for recall by the customer as far back as you
wish to maintain the data – even to those bills you may have produced in our
utility billing module prior to MyNotification use. Combine MyNotification with
our preauthorized payment system and you have a truly paperless solution from
bills to payment.
MyPayments
MyPayments allows your customers and residents to pay their taxes, tax
certificates, utility bills, bylaw infractions and general accounts receivable
online with their credit card.
MyPayments also has the Cash Receipt Connector to enable the transfer of
all payments into your MBS and Diamond Municipal solution.
Download Virtual City Hall Brochure
Electronic Funds Transfer for Payables Management
With Electronic Funds Transfer for Payables Management (EFT-PM) allows
you to take full advantage of your bank’s electronic funds services to
securely transfer payments to vendors and employees—even across accounts.
When a payables cheque run is processed, an electronic file is generated
which can be transmitted to the bank. Electronic Funds Transfer for Payables
Management also supports all U.S. and Canada banking standards, ensuring you
quick seamless transaction processing.
Electronic Funds Transfer for Receivables Management
With Electronic Funds Transfer for Receivables Management (EFT-RM), you
can take full advantage of electronic funds services offered by your bank
without turning to an external software application.
When you post any receivables (Invoicing or Receivables Management),
EFT-RM generates an electronic file, which you then transmit to your bank. This
allows you to quickly and securely receive payments from your customers.
Electronic Reconcile
Electronic Reconcile works with Bank Reconciliation, allowing you to
quickly and effortlessly reconcile transactions and adjustments, no matter if
it’s with one bank and one account or multiple banks and multiple accounts.
Customers using Electronic Reconcile will like the ease of electronic
capabilities, such as automated use of downloaded bank data for reconciliation
of transactions and adjustments.
Electronic Reconcile saves downloaded transactions to history for later
viewing and auditing. You can import current and accurate data directly into
Bank Reconciliation. In addition, electronic bank reconciliation provides
exception handling for transactions the bank sends that aren't in your records,
such as bank fees.
Safe Pay
Add Positive Pay functionality, including daily exporting of cheques for
comparison by the bank when those cheques are presented for payment.
Lock Box Processing
Easily process and match transactions from the lockbox file provided by
your bank, with an intuitive user interface and line-item control.
Automatically import and apply customer payment information from your bank to
open accounts, including outstanding invoices and other remittance or invoice
information. Easily set up multiple lockbox profiles and reuse them with easy
mapping of key fields in the lockbox file—such as Bank Account or Check
Amount—to the appropriate field within Accounts Receivable.
Download eBanking Brochure